At the beginning of my former career as a software developer, I knew little about usability, UX, and human factors. However, I quickly learned professionals in those disciplines played key roles in my (former) company’s success. As I familiarized myself with those disciplines, I desired to be involved in user research. I loved analyzing problems, but the missing component was I had no contact with users during my work. I realized how important user involvement was in product development when I watched a participant during a usability test. He struggled with a feature because it did not make sense to him.

From that point on, I knew my calling was not writing code. I had always enjoyed psychology classes, and I love observing people. I also enjoy conversing with people to find out what makes them “tick.” I knew that by making a career change, I would be able hone in on all of my desires, but I wanted training on psychological theory and research design. In 2008, I left my successful career as a software developer to pursue a career in UX and Human Factors research. Since then, I have earned my Master’s (and my doctoral degree will be conferred in May 2020) in psychology, and I have developed skills in research design, which aligns well with UX research.

I have experience in various areas including software design, development and research. I apply my knowledge and experience with UX methods and psychological theory and research methods into developing safe, usable, and pleasant products for targeted users. I prefer utilizing a mix of quantitative and qualitative methods during the research process.

Much of my academic research relates to risk communication, including visual and auditory warnings, and instructions. I also have professional experience in user interface development as a software developer and project manager. I am capable of applying my knowledge and skill set to other areas beyond risk communication. Here are my CV and two page resume.

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